Services

We're With You
From Day One

Headjacks was founded by consultants with decades of experience building enterprise software and data platforms on Google Cloud. When you deploy Headjacks, you get more than a product — you get a team that has lived your implementation challenges and knows exactly how to solve them.

Platform Onboarding

Our implementation team handles tenant provisioning, configuration, and go-live support — getting your workforce on the platform in days, not months.

  • Tenant configuration and setup
  • User provisioning and role assignment
  • Go-live readiness review
  • First-week hypercare support

Custom Integration

Connect Headjacks to your existing systems — dispatch, ERP, CRM, or CMMS. Our API-first architecture makes integration straightforward and well-documented.

  • REST API and webhook configuration
  • Custom data field mapping
  • Authentication and SSO setup
  • Integration testing and validation

Workflow Design

We work with your operations leads to translate your job standards into Headjacks validation workflows — tailored to your specific work types and quality thresholds.

  • Process analysis workshops
  • Validation model configuration
  • Custom checklist and step creation
  • Quality threshold calibration

Training & Enablement

Field workers and managers need to trust the platform from day one. We provide hands-on training for every user role — on-site, remote, or self-paced.

  • On-site field worker training
  • Manager portal and dashboard workshops
  • Train-the-trainer programs
  • Video reference library access

Ongoing Support

Dedicated support tiers for every customer — from a comprehensive self-service knowledge base to a named customer success manager for enterprise accounts.

  • 24/7 critical issue response
  • Named customer success manager
  • Quarterly business reviews
  • Platform health monitoring

Google Cloud Consulting

Our roots are in Google Cloud architecture and enterprise development. Beyond the platform, we take on broader technology engagements — from custom apps and analytics to AI agentic workflows and end-to-end cloud strategy.

  • Custom mobile and web application development
  • Analytics platforms and BigQuery data pipelines
  • Custom AI agentic workflow design and build
  • Google Cloud architecture, migration, and managed services

Ready to Get Started?

Tell us about your workforce and timeline — we'll put together a services engagement that fits your needs and budget.

Contact Us